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We reply within 1 business day, to the address you give here.
Can’t find a reading you paid for? Look it up by email — that’s usually faster than waiting for us.
Refunds
To request a refund or report a payment issue, email us with your order reference. We process eligible refunds within 2 business days.
refunds@drikengine.comPrivacy & data
Requests to access, correct, or delete your personal data. We respond to all data requests within 5 business days.
privacy@drikengine.comWhat to include in your message
- Your order reference (in your payment confirmation email, and on every purchase in your account)
- The email address used at checkout
- A brief description of your question or issue
Including these details helps us locate your order and resolve your enquiry faster.
Looking for quick answers? Visit our FAQ page.