What we collect
To generate and deliver your report, we collect the following:
Birth data
Name, date of birth, time of birth, and place of birth. This data is required to calculate your natal chart and cannot be substituted.
Email address
Used solely to deliver your report and, if relevant, to follow up on generation issues. We do not send marketing emails.
Generated report
Your completed interpretation is stored securely on our servers to enable email re-delivery in the event of a delivery failure.
Order metadata
Transaction references, selected modules, and timestamps, required for receipts, refunds, and customer support.
What we don't collect
The following are never collected, stored, or inferred:
- IP addresses beyond what your hosting provider logs operationally
- Advertising cookies, tracking pixels, or cross-site tracking of any kind
- Device fingerprints or browser characteristics
- Government-issued identification
- Any personal data not listed above
How we use your information
Your data is used for exactly one purpose: generating, verifying, and delivering your Vedic astrology report. Specifically:
- Birth data is passed to our calculation and interpretation pipeline to produce your chart
- Your email receives your completed report within 24 hours of payment
- If generation encounters an error requiring human review, your email receives an update and the report once ready
- Order metadata is retained for receipt and refund purposes only
Data retention
If you have an account, your reading and the birth data it was built from stay there for as long as the account exists, so you can re-read it and download the PDF whenever you like. Deleting your account removes them.
For a guest purchase, where there is no account to keep them in, the reading and its birth data are retained for 12 months after delivery — long enough to re-send your link, and to handle a refund or support request.
If you wish to have your data deleted earlier, you may request this at any time. We will action deletion requests within 30 days.
Third-party processors
We use the following sub-processors, each limited to the data strictly necessary for their function. Only the chart service ever receives birth data, and it receives it without your name or email attached.
Your rights
You have the right to access, correct, or delete any personal data we hold about you. You also have the right to request a copy of your data in a portable format. To exercise any of these rights, contact us using the details below.
Contact
For privacy-related enquiries, data requests, or deletion requests:
KarmaInsight
Email: privacy@drikengine.com
We respond to all privacy enquiries within 5 business days.